As a business owner, you do your best to ensure that all of your clients are happy when they open your product. You ensure the product is properly placed in the box with the right amount of padding for shipping. However, do you really know what your clients are receiving when your shipment arrives? When you use a shipment monitoring system, you can see just how your packages are being handled when they’re on their way to your clients.
The first reason you really should consider investing in a shipment monitoring service is to protect the integrity of your brand. When products show up broken, clients tend to immediately jump to blaming the brand that sent them the product. The reality is that the broken product is often a result of mishandling during the shipping process. By installing a monitoring system on your packages, you can see where the mishandling occurred. This will allow you to better discuss problems with shipping companies and give you the insight you need on whether to switch shipping providers or not.
When employees see the warning signs that a shipment is being monitored they tend to take extra precaution with the item. While we would like to think that all shipment handlers take pride in how they handle each and every shipment, that’s simply not the case. By putting a warning label on the shipment that it’s being monitored, you can call to the handler’s attention the importance of being cautious with the shipment.
These systems do come with extra warning labels for the consumers who receive the packages. They’re instructed to look over the product before signing on the line from the shipping company that they received the product. This allows you to better understand if there are being false claims made of broken products during shipment from preying consumers when your monitoring system shows no mishandling occurred during the entire shipment.
By using a shipping monitoring system from https://www.spotsee.io/, you force the shipping company to be accountable for their job. It’s very easy to get careless with deliveries when employees are under stress to delivery an increase in packages, such as during the holiday season. However, by installing these systems you force the shipping business to be accountable for their employees. You force them to look at their current employee demands and to make alterations to ensure the quality of the products they’re shipping. This is a win-win for both you and the shipping company.
Lastly, when you install a shipping monitor system you make a big statement about the way your company does business. You show pride in your products and care enough to ensure they show up to your customers just the way you intended them too. Customers are going to be reinforcing the number of products they buy from your company and will be referring you to other industry acquaintances due to your caring for customer service.
Shipment monitoring equipment is a fairly newer technology that has been constructed to help product manufacturers better see the integrity of the shipping process their products go through. These products are great for identifying when temperatures are outside of your desired range when the product has been tilted over the recommended level, if the product has experienced a high force of impact, or if the product has undergone unnecessary vibration. All of these monitors can help you to better understand where the problems are happening in the shipping process so you can better approach getting them remedied.